Effective as of February 2025

At Victoria Essner, we are committed to protecting your personal information, ensuring respectful handling of all data, and providing services with dignity, accessibility, and care. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, or programs.

1. Respect, Accessibility, and Inclusion Statement

We believe that all individuals, including caregivers and those seeking assistive technology support, deserve equal access to information and services. If you require alternative formats such as large-print PDFs, audio versions, simplified layouts, or additional accessibility support, you may request assistance at any time.

Accessibility Contact:
Email: [email protected]
Phone: 725-257-5400

We will make reasonable efforts to accommodate accessibility needs promptly and respectfully.

2. Information We Collect

We collect personal information that you voluntarily provide when you:

Request a resource, guide, course, or membership access

Book a discovery call or coaching session

Complete an opt-in form or join a mailing list

Make a purchase or register for a program

Communicate with us through email, SMS, or contact forms

This information may include your name, email address, phone number, and any additional preferences or details you choose to provide to enhance your support experience.

3. How Your Information Is Used

We use the information you provide for the following purposes:

To deliver the services, content, or access you requested

To communicate regarding bookings, reminders, course access, or updates

To provide support, encouragement, or relevant guidance related to your engagement with our content or coaching programs

To send optional follow-up emails or messages only if you have opted in

You will not receive marketing messages without consent, and all communications include a clear opt-out option.

4. Your Rights and Control Over Communication

You have full control over your communication preferences. You may:

Unsubscribe from emails by clicking “Unsubscribe” in any message

Opt out of SMS messages at any time by replying “STOP”

Request modifications or deletion of your information by contacting [email protected]

All opt-out and data requests are respected and processed in a timely manner.

5. Data Sharing and Third-Party Tools

Your personal information is not sold or traded.
We may use trusted service providers solely for the purpose of delivering services, such as:

Secure payment processing (e.g., Stripe)

Email and SMS communication systems

Scheduling and course access platforms

These providers are required to protect your data and may not use it for their own marketing or independent purposes.

6. Cookies and Analytical Data

To improve the usability and performance of our website, we may use cookies or basic analytics to understand which resources are most frequently accessed. Cookies can be disabled at any time through your browser settings. No invasive or unauthorized tracking technologies are used without explicit consent.

7. Data Security

We use SSL encryption and reputable security practices to safeguard your data. While no digital platform can guarantee absolute security, we take reasonable measures to prevent unauthorized access, misuse, or disclosure.

8. Data Access and Deletion Requests

You may request access to, correction of, or deletion of your personal data. Some information may be retained for transaction records or legal compliance when required.
To submit a request, contact: [email protected]

9. Children’s Privacy

Our services and resources are intended for adults. We do not knowingly collect personally identifiable information from individuals under the age of 13. Any such data discovered will be removed promptly.

10. SMS and Messaging Policy

By submitting your phone number, you consent to receive communication related to your booking, course access, or support request. Standard messaging rates may apply. You may opt-out of SMS communication at any time by replying “STOP.”

11. Updates to This Policy

This Privacy Policy may be revised periodically to reflect service updates or compliance requirements. Continued use of the website or services after changes are published constitutes acceptance of the updated policy.

12. Contact Information

Business Name: Victoria Essner
Mailing Address: PO Box 1321 Upland Drive PMB #21570, Houston, Texas 77043
Email: [email protected]
Phone: 725-257-5400